Q. What equipment is self-service and available
free of charge?
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A.
• XGA Computer/Video Projector
• DVD/CD Player (see details about non standard formats)
• VHS VCR
• Sound system (for microphones, video, and computer audio)
• Wireless and wired microphones
• Overhead projector
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Q. Can I test my equipment with someone from
Media Services?
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A.
• Please contact our help desk (858) 534-5784 to arrange a meeting with a technicians.
• The first 20 minutes are free.
|
Q. I
want to show a movie. Do I need to order equipment?
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to top
A.
•
If the movie is on DVD or a VHS videocassette, you do not need to
order anything. For any other formats (PAL or other International)
you must order a separate player or have the media transferred to VHS or DVD
formats.
•
In the rare event it is a 16mm film, you will need
to order a 16mm projector and an operator. |
Q.
Is there any other equipment that needs to be ordered?
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to top
A.
• Slide projector (operator required in PCYNH 106 and 109)
• Computer, laptop (Macintosh OS X and Windows XP)
• Code-free DVD player (to play DVDs obtained outside the USA and Canada)
• Multi-standard VHS VCR (to play videocassettes from foreign countries)
• Additional microphones and microphone mixer
• Anything else not provided free of charge (see question #1)
|
Q.
What about laser pointers and note lights? back to top
A.
• Laser pointers
and battery-operated lights for lecture notes are available for sale. |
Facilities Questions
Q. What
is a “UCSD-MediaStation” and
what does it contain?
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A.
• The UCSD-MediaStation houses
the DVD/CD/VHS combination deck and the controls for the computer/video
projector.
• The wireless microphone and spare battery is also stored there.
• The remote for the DVD/CD/VHS unit is also stored in the Media Station
(plus dual carousel remote for classroom 122)
|
Q. Do
I need a combination to open the UCSD-MediaStation?
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A.
• No. The UCSD-MediaStation is unlocked at
the beginning of the day and locked after 10:00 pm.
• If the UCSD-MediaStation is closed, simply pull the door down to open.
• If the UCSD-MediaStation is in fact locked, please call x45784 and someone
will come and unlock it.
|
Q. The
tabletop lectern is missing. Can you provide one? back to top
A.
• Please contact Room Scheduling
(858/534-4292)
at the Registrar’s
Office to request lecterns and other room furnishings. |
Q. The
lights do not work. Who do I contact?
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A.
•
Room Scheduling (858-534-4292) works with Facilities
Management to ensure problems are fixed in a timely manner.
•
For immediate assistance with
lighting or power problems, contact: Facilities Management directly at
(858-534-2930).
•
Room furnishings including lecterns
•
Burned-out or malfunctioning room
lights
•
Insufficient chalk or missing erasers
•
Room climate-control issues (too
hot or too cold)
•
Custodial problems (room not clean, missing trash cans,
etc.) |
Microphone Questions
Q.
Where
do I find the wireless microphone?
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A.
• You
will find the wireless microphone in the UCSD-MediaStation behind
the DVD/CD/VCR player.
Q. How
do I use the wireless microphone?
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A.
• Locate the wireless microphone in
the UCSD-MediaStation.
• Clip the microphone
head to your lapel as close to your throat as possible.
• Microphone must be positioned
above the breast line to work properly.
• Clip the transmitter to your
belt or waistband. Avoid placing transmitter in your pocket.
• Turn transmitter
power switch on and allow a few seconds for connection to establish.
• DO NOT wrap microphone wire around belt clip unit.
|
Q.
How do I adjust the wireless
microphone volume?
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A.
• The volume is preset and should not
need changing.
•
If volume is low,
the microphone is placed too low on your lapel.
•
Reposition microphone
higher up. |
Q. How
do I replace the wireless microphone transmitter battery?
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to top
A.
• Turn transmitter off and turn it
upside down.
•
Open battery compartment
door. Press down on door, slide inward, and flip open.
•
Invert transmitter
and let battery drop into your free hand. Do not throw dead battery into
trash! Place dead battery on top of UCSD-MediaStation for proper disposal.
•
Obtain
a replacement battery from the UCSD-MediaStation well;
The wireless microphone and spare battery are also stored there. Observe the
terminals on the battery: the smooth terminal is the positive (+) terminal.
•
Insert replacement battery into the transmitter
with the positive terminal in line with the red stripe in the
battery compartment [stripe idea subject to modification].
•
Close
battery compartment by lightly pushing down and sliding door outward
until it clicks. Do not force
door closed--door will not close if battery is inserted incorrectly.
•
Turn transmitter back on and proceed with
lecture. |
Q.
Why is there a wired microphone in the room?
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A.
• The wired Lavalier microphone is available
as a backup to the wireless microphone. |
Overhead Projector Questions
Q.
How do I use the overhead
projector?
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A.
• Lower the projection screen.
•
Place projector about four to six feet
away from screen.
•
Turn projector on.
•
Tilt lens head to position image on screen.
•
Turn focus knob to focus
image. |
Q. The
lamp burned out. How do I replace it?
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A.
• Turn projector power switch off.
•
Locate lamp changer lever on front
panel of projector.
•
Lift lever up slightly, then slide to opposite
side.
•
Push lever down. When projector is turned on, spare lamp will
light.
•
At end of class, please notify Media Services(858/534-5784)
so burned-out lamp can be replaced as soon as possible. |
Q.
Are computers still available
in the lecture halls or classrooms?
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to top
A.
No. Computers are no longer available in lecture
halls or classrooms.
|
Q.
Can I rent a laptop computer for
use in the classroom or lecture hall?
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to top
A.
Laptop computers will no longer be
delivered to the lecture halls or classrooms. Media Services
will provide laptop support in emergency situations.
|
Computer/Video Projector Questions
Q.
How do I connect a laptop to a computer/video projector?
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A.
• Do not turn the laptop on until all connections have been made and the projector is on.
• Go to the UCSD-MediaStation
and press the Projector On button.
• Allow a half-minute for projector to warm up.
• Connect the VGA cable to the monitor output of your laptop.
• Note that connector
is wider at one end…do not force the connector or it could be damaged!
• If your laptop requires an adaptor, ensure that adaptor is connected securely.
• Select the Computer input at the UCSD-MediaStation.
• Start up your laptop.
• Allow the laptop to start up completely; projection may not occur early in the startup process
Q.
What do I need to bring to ensure a successful presentation?
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A.
• Always bring your AC adaptor (power supply).
• Laptops
are designed to run slower while on batteries to help conserve
power; using an AC adaptor will improve performance.
Also, your laptop is less likely to slow down or go to sleep
while “plugged in,” which is especially important when
you stay on
any one Power Point slide for extended periods.
• if your laptop uses an external display adaptor, bring it or you won’t
be able to connect the projector!
• If it is an Apple PowerBook or iBook model made within the last three
years, it will require an adaptor.
• Some compact Windows laptops also rely on adaptors to provide the correct
output.
• The appropriate adaptor will be packaged with each new laptop
that requires one.
Q. What
can I do if the projector doesn't work? No image is projected on the screen. back
to top
A.
• Is
projector turned on?
• There should be a small amount of light at the lens.
• Check UCSD-MediaStation to be sure the Computer input is selected.
• Ensure the VGA cable
connector is pushed onto the monitor output port as far as
it will go.
• Confirm that the laptop
external monitor output is turned on.
• Windows laptops:
While holding the Fn key, press the “F”-key
marked CRT/LCD or labeled with computer and monitor icons.
(For a list, click here.)
• Macintosh OS X laptops:
Select “System Preferences” from
the Apple menu.
Click on Displays.
Click on the Detect Displays button.
When done, select Quit from the System Preferences menu.
(For a list, click here.)
(Note: While you are in the Displays
control panel, select the “Show displays in menu bar” option.
A monitor icon will appear near the right side of the menu
bar. The Detect Displays command, as well as controls for mirroring
and resolution and a direct link to the Displays control panel
can be accessed from the menu which appears when you click on
the icon.)
• Resolution on laptop is set too high.
Windows laptops:
Right-click on the desktop and select “Properties” from
the pop-up menu.
Click on the “Settings” folder tab.
Click and drag the Screen Resolution slider to the left to
select “1024 x 768”.
Click on the Apply button and then OK any warning which may appear.
Please note that your laptop’s display may look a little fuzzy;
the resolution will be optimized for projection.
Macintosh OS X laptops:
Select “System Preferences” from
the Apple menu.
Click on Displays. (…)
• Laptop is not
set for “mirroring” or “clone displays”.
Windows laptops:
Right-click on the desktop and select “Properties” from
the pop-up menu.
Click on the “Settings” folder tab. In the “proxy”,
select display #2.
Deselect the “Extend my Windows desktop onto this monitor” option
(Note: Some Windows laptops have display “cloning” controls
buried in the “Advanced” control panels.
[How do we want to handle dry runs to address this issue?
Since the controls vary among display-chip makers and generations
of driver software, the issue is very complex.])
Q.
What locations allow projection above the chalkboard?
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A.
• Center Hall 101
• Peterson Lecture Hall 108
• Peterson Lecture Hall 110
• Solis Lecture Hall 104
• York Lecture Hall 2722
• Warren Lecture Hall 2001
• Warren Lecture Hall 2005
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Network Questions
Q.
How do I connect to the UCSD campus network?
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A. - Wireless
Network
•
What is the wireless network?
•
Using the UCSD campus wireless network
•
Register your wireless card with ACS/Network Operations -
Your registration will not work until the following day.
•
Wireless network configurations
•
Where can I use the wireless network?
•
Wireless FAQ
Q. How
do I connect to the UCSD campus Ethernet wired network? back
to top
A. -
Ethernet Network
•
Network Operations Trouble Desk
•
Using the UCSD campus Ethernet (wired) network
•
Register your Ethernet Network Interface card with ACS/Network Operations
•
Configuring Windows XP computers for On-Campus Ethernet access
•
Configuring Mac OS X 10.3 Panther computers for On-Campus Ethernet access
Q.
Can guests connect to the UCSD campus network?
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A.
•
Guests access to the UCSD campus network.
•
How much does the network access cost?
•
What equipment and information do I need?
•
Is the UCSD campus wireless network secure?
•
Do the UCSD Minimum Network Security Standards apply to the wireless
network?
|
Q.
Why can't I establish a connection to the UCSD wireless network?
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A. - If you
don't have problems with other wireless networks, check the following
items.
•
Network Operations Trouble Desk
• Your DNS server and search domain settings
may be incompatible for use on the UCSD network.
• Some wireless Internet providers require certain settings configured
for their network.
• Before attempting to connect to a new network, remove the DNS server
and/or search domain information from your wireless network preferences. |
DVD, CD or VHS
Videocassette Playback Questions
Q.
How do I play a DVD?
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A.
• Go to the UCSD-MediaStation and press the Projector "On" button.
Allow a half-minute for projector to warm up.
• Select DVD/VHS at the UCSD-MediaStation.
• Press the Open/Close button on the combination deck to open the DVD
drawer.
• Place disc in, label side up.
• Close door by pressing the Open/Close button. Do not push door in to
close.
• Press the Play button to play DVD. Use the Skip buttons to select chapters.
• There is a remote inside the well of the UCSD-MediaStation.
Q.
How
do I play a music CD?
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A.
• Go to the UCSD-MediaStation
and press the Projector "On" button.
Allow a half-minute
for projector to warm up.
• Select DVD/VHS at the UCSD-MediaStation.
• Press the Open/Close button on the combination deck to open the DVD/CD drawer.
• Place disc in, label side up.
• Close door by pressing the Open/Close button. Do not push door in to close.
• Press the Play button to play the music CD. Use the Skip buttons to select
track.
• There is a remote inside the well of the UCSD-MediaStation.
Q.
How do I play a VHS videocassette?
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A.
• Go to the UCSD-MediaStation and press the Projector
On button. Allow a half-minute for projector to warm up.
• Select DVD/VHS at the UCSD-MediaStation.
• Insert videocassette into the VHS hatch of the combination deck.
• Press Play to play your tape.
• There is a remote inside the well of the UCSD-MediaStation.
Q.
How
do I switch between DVD and VHS?
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A.
• Simply
press the Play button
for each respective format (DVD or VHS).
Q.
Is a
remote control available?
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A.
• Yes.
The remote control is stored in the UCSD-MediaStation
in the same area the wireless microphone
is kept.
• Please return the remote control to the UCSD-MediaStation when done.
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Slide Projectors
Questions
Q.
How
do I show slides?
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A.
• Slide
projectors are free
in selected locations.
• You will need to place an order with the Media Center.
Q.
Are
slide trays provided?
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A.
• You need to provide
your own slide trays.
• You can purchase trays from the Media
Center.
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